American Academy of Emergency Medicine


Public Comment Requested on National 911 Data System RFI

In support of the goal to improve emergency communications for our nation's citizens, the National 911 Program has released a Request for Information (RFI) to gather input about the establishment of a nationally uniform data system to document 911 Public Safety Answering Point (PSAP) call data and data related to the operation of local and State 911 systems. 

A nationally uniform 911 data system, once developed, would provide essential information to assist strategic planning, governance decisions, and improvements to the 911 system and its operations at all levels of government. These data would also be useful to private sector companies providing services to local and State 911 agencies.

NHTSA, on behalf of the National 911 Program, invites all interested parties, including public and private agencies, academic institutions, PSAP managers, associations, public interest groups, local and State 911 authorities, CAD vendors and developers to submit comments and ideas on all aspects of the development, implementation and operations of a nationally uniform 911 data system. A number of topics relevant to 911 data can be addressed, including: 

  • Significant changes that have occurred in 911 and PSAP related data systems at the national, State and local levels during the last ten years
  • How the implementation of a nationally uniform 911 data system will be the most useful  
  • Data elements that may be considered essential to information handled by telecommunicators and by CAD systems 
  • The ways in which the proposed data system could contribute to improved coordination at the local, regional, State and national levels
  • The challenges that would have to be overcome to implement a nationally uniform 911 data system

All interested parties will have 90 days to provide their input. Comments may be submitted through the Federal eRulemaking Portal by going online and clicking "Submit a Formal Comment," as well as by mail or hand delivery to: Dockett Management Facility, U.S. Department of Transportation, 1200 New Jersey Avenue SE, West Building, Room W12-140, Washington, DC, 20590. 

For further information, contact Laurie Flaherty with the National 911 Program at Laurie.Flaherty@dot.gov or (202) 366-2705.